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Maternity FFT Survey

Putting our patients first and ensuring we improve the quality of care is our main priority, this means listening and acting on your concerns. Please help us to improve our services by completing this short survey questionnaire about your experience of our services, it is free and will only take a few minutes of your time. Thank you.


1. Thinking about your recent experience with us, Overall, how was your experience of our service?

2. Please tell us what was good about your care?

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Can we share your comment publicly (for example, on our website or printed material such as posters)?

3. Please tell us what could have been improved?

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Can we share your comment publicly (for example, on our website or printed material such as posters)?

4. Were you treated with dignity, respect and kindness?

5. Overall how clean and comfortable was the location or environment you were in?

6. Did you get enough help from the staff when you needed it?

Did you have confidence in the staff looking after you?

YesSometimesNoDon't know
7. Midwives
8. Care support workers

7. Midwives

8. Care support workers

9. Doctors

YesSometimesNoDon't knowN/A
9. Doctors
10. Other staff

10. Other staff

11. Were you (and / or your partner or companion) left alone by midwives or doctors at a time when it worried you?

12. Did you feel involved enough in the decisions made about you?

13. Have you had your baby?

14. If your partner or someone else close to you was involved in your care during labour and birth, were they able to be involved as much as they wanted?

15. During labour and birth, did staff help to create a more comfortable atmosphere for you in a way you wanted?

16. Did you have skin to skin contact (baby naked, directly on your chest or tummy) with your baby shortly after the birth?

17. How would you rate the quality and range of food we provided?

A little about you;

18. Which of the following options best describes how you identify yourself:

19. In which age group are you?

20. What do you consider to be your ethnic background?

21. Do you have any of the following conditions? (please tick all that apply)